We are a member of the Royal Bank of Scotland Group (the Group). For information about our Group of companies please visit www.rbs.com and click on 'About Us', or for similar enquiries please telephone 0131 556 8555 or Textphone 0845 900 5960
This website is owned and maintained by The Royal Bank of Scotland Group ("RBS"). The use of this website is subject to the following terms and conditions which you should read carefully. By using this website you agree to be legally bound by these terms and conditions. If you do not accept these terms and conditions, please do not use this website.
RBS, the DAISY symbol and The Royal Bank of Scotland are trade marks of The Royal Bank of Scotland Group plc.
Chinese Residents1
The Materials are distributed in China by The Royal Bank of Scotland (China) Co., Ltd (hereinafter “RBS China”), having its registered address at 25F, Azia Center, No. 1233 Lu Jia Zui Ring Road, Pudong New Area, Shanghai 200120, which is regulated by China Banking Regulatory Commission. The access to the Materials on this website is provided by RBS China and the Materials are intended for corporate and institutional clients of RBS China only. The Materials are provided for information only and is not an offer or a solicitation to deal in transactions, related investments, other financial instruments or related derivatives thereof (“Investments”) or to enter into any legal relations, nor as advice or a recommendation with respect to such Investments.
The Materials are prepared for general circulation by RBS China and does not have regard to the specific investment objectives, financial situation and the particular needs of any particular recipient. The recipient should independently evaluate particular investments and consult an independent financial adviser before dealing in any investments mentioned in the Materials. No reliance may be placed for any purpose whatsoever upon the information contained in the Materials/this website or its completeness.
The relevant services are provided by RBS China or its authorized service agents. For further information and assistance, please contact your relationship manager of RBS China. For RBSM service, please note that the online usage/application is just one step of the whole process and supporting documents stipulated in local regulations or required by RBS China may need to be submitted as well to complete relevant transactions and procedures.
Use of website
1. The information provided on this website or in any communication containing a link to this site is for personal use and informational purposes only and is not intended for distribution to, or use by, any person or entity in any jurisdiction in any country where such distribution or use would be contrary to law or regulation or which would subject any member of The Royal Bank of Scotland Group ("the RBS Group") to any registration requirement within such jurisdiction or country. Where any opinions are expressed on this website, they are provided by the RBS Group for personal use and for informational purposes only.
2. Unless otherwise stated on the product pages, the services and products on this website are intended for use by residents of mainland China only, and are not aimed at or intended for use by residents of any other jurisdiction.
3. Where any information on this website constitutes a financial promotion it is issued and approved for distribution and use in mainland China only.
4. This website is designed to be accessed through its principal home pages and such other pages as we may decide. If you access the site through individual pages directly, which are not designed for this purpose, you may not see important information which is relevant to information on this website. You will be referred on certain site pages to read "Legal information". This Important Information will contain important details and relevant legal or regulatory information and should be read in conjunction with the relevant site pages.
Exclusion of liability
5. These 'Exclusion of Liability' provisions should be read carefully as they exclude or limit our legal liability in connection with your use of this website. Nothing in these terms and conditions and in particular within the 'Exclusion of Liability' clauses shall attempt to exclude liability that is not permissible under applicable law, including without limitation, for death or personal injury, or for fraudulent misrepresentation.
6. Nothing in these terms and conditions shall exclude or limit or restrict our duties and liabilities to you under the Financial Services and Markets Act 2000, relevant PRC laws and regulations, or any conduct of business rules which we are bound to comply with.
7. While we have taken all reasonable steps to ensure the accuracy and completeness of the content of the website, we exclude any warranties, undertakings or representations (either express or implied) to the full extent permitted under applicable law, that the website or (including without limitation) all or any part of the content or materials, accuracy, availability or completeness of the content of the website or any part of the content or materials are appropriate or available for use either in mainland China or in other jurisdictions. If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws.
8. We accept no liability (including without limitation) in either contract, tort, negligence, statutory duty or otherwise (to the maximum extent permitted by applicable law) arising out of the use of or access to this website (which includes without limitation) any errors or omissions contained in this website or if the website is unavailable and we shall not be liable for any direct or indirect:
economic losses (including without limitation loss of revenues, data, profits, contracts, use, opportunity, business or anticipated savings) ;
loss of goodwill or reputation;
special, incidental, consequential loss or damage, suffered or incurred arising out of or in connection with your use of this website and these terms and conditions.
9. Access to and use of this website is at the user's own risk and we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties.
10. To provide increased value to users of this website, we may provide links to other websites or resources (that are not part of the RBS Group) for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and shall not be responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use that others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
11. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages.
Personal Data
We will obtain personal information in a fair and lawful manner. As well as by requesting customers to complete an application form or to present their ID documents, we may collect personal information through contacts by mail, phone, and fax, etc., provided that these electronic devices are appropriately secured. As a rule, we do not collect sensitive information on individuals (i.e. political or religious belief, moral principles, race and other ethnic information, family origin, domicile of origin, medical and sexual information, and criminal history ).
We are committed to protecting your privacy during your visits to our website and recognize our responsibility to hold your information securely and confidentially. We may obtain some of your personal information through the use of “Cookies”. Cookies are small text files placed on your computer and are commonly used on the internet. We use them to a) collect anonymous information that will help us understand visitors' browsing habits on our website; b) compile statistical reports on website activity, e.g. number of visitors and the pages they visit; c) temporarily store any information which you may enter in tools, such as calculators or demonstrations on our website; d) in some cases, remember information about you when you visit our site. We may need to do this to provide some of our services. We do not use cookies to track your use of the internet after you leave our sites, nor do we store any personal information in them that others could read and understand. We use two types of cookie:
Session cookies - these are temporary and are deleted as soon as you close your browser.
Persistent cookies - these are stored on your computer until they expire or you remove them. Persistent cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey. A persistent cookie will prevent you from being asked to complete the same survey every time you visit the website.
Third party cookies
We work with third parties who, on our behalf, research the use of our website and activities on it. In doing so they may place a cookie on your computer. However it would not contain any personal information that others could read and understand.
We also work with third parties to evaluate the effectiveness of our advertising and promotions on third party websites. Again, the cookie would not contain any personal information that others could read and understand.
Accepting or rejecting cookies
You can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.
Please refer to your internet browser's help section for specific instructions.
Please note that some parts of our website may not function properly if you reject cookies.
14. To the extent not prohibited by relevant laws and regulations, we may use and share your information with other members of the Group to help us
assess financial and insurance risks;
recover debt;
develop customer relationships, services and systems;
prevent and detect crime;
Your information includes information about your transactions.
We do not disclose your information to anyone outside the Group except:
where we have your permission; or
where we are required or permitted to do so by law; or
to other companies who provide a service to us or you where we may transfer rights and obligations under this agreement.
From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you. If you do not object to the change within 60 days, you consent to that change.
If you would like a copy of the information we hold about you, please write to: The Royal Bank of Scotland (China) Co., Ltd, 25F Azia Center, 1233 Lujiazui Ring Road, Pudong New Area, Shanghai 200120. A fee may be payable.
